Singapore is rapidly transforming on an electric vehicle (EV) transformation. Fueled by its commitment to sustainability and ambitious policies, the city-state is striving to become a global pioneer in EV adoption. The government has implemented schemes to encourage EV ownership, including tax rebates, subsidies, and dedicated charging infrastruct… Read More

Waiting on hold can be a frustrating experience for customers. Sadly, long hold times often lead to call abandonment, where customers hang up before reaching a representative. To minimize this, businesses must implement strategies to retain customers while they wait. Provide engaging content, such as music, announcements, or even interactive activ… Read More